Complete Care at Home – Home Support Services
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Complete Care at Home

We first started to get worried about mum when she forgot she had water boiling on the stove, and after the passing of our dad she was really struggling on her own.  We called HSS and organised to have a nurse come out and speak with us about her needs.  We initially had a carer come and visit her every day for a couple of hours and when her condition started to worsen, we gradually increased the level of her care.  Mum now has someone living with her 24 hours a day and we couldn’t be more grateful for the peace of mind it gives us knowing mum is in safe and caring hands whilst staying in the home we grew up in.” – Client testimonial

Our service covers every aspect of care you would need to remain independent – from 24 hour care and health monitoring, to personal care and meal preparation, or just a friendly face to talk to.

Benefits

Get The Care You Need At Home

More and more Australians are choosing in home care with the support of a team of Nurses, Carers and Allied Health staff, including access to a Rapid Response Nurse.  Choose to support your loved one by getting them the help they need, at home.

We will work with you to establish the level of care that is required for your circumstance and then deliver a premium service to ensure your loved one is well cared for, in the comfort they are accustomed to.

Complete In Home Care

Every aspect of your care is met, allowing you to remain in the comfort of your own home when otherwise it might not be possible – from nursing care and health monitoring, to complete 24 hour care including meal preparation, personal care, laundry, domestic duties and assisted outings. The level of assistance can be discussed and agreed before care commences.

Flexible In Home Care

Ongoing communication and monitoring between you or your loved one, your GP and our health care team ensures that the appropriate level of care is in place at all times.

Continuity of In Home Care

Continuity of care is an important part of our standard of care. We will do our best to ensure you have familiar faces providing the care and becoming familiar with the way your loved one likes things done – if they like Sultana Bran for breakfast but without the sultanas, that is how it will be provided each morning, without the need for repeated requests!

Case Management

The healthcare team who visit your home work closely with our office based Case Managers who are all experienced and highly skilled Registered Nurses. Case Management ensures that all aspects of in home care are brought together under the guidance of one experienced staff member. 
There is a staff member available 24 hours a day, 7 days a week to discuss any queries or concerns you may have.

 

Services Provided

In Home Registered Nurses

  • Assess, monitor and provide assistance with general health and well being
  • Monitor blood glucose levels and blood pressure
  • Offer assistance with continence issues
  • Liaise with GP’s and other health professionals
  • Act upon health issues that arise
  • Monitor intake of prescribed medicines

In Home Physiotherapists

  • Maintain or restore physical function
  • Develop an ongoing conditioning and exercise program to maintain strength and balance

In Home Occupational Therapists

  • Assess the safety of your home to minimise the risk of falls
  • Setup the home for safe living
  • Organise appropriate equipment to assist with mobility and safety in the home

In Home Carers & Domestics

  • Assist with showering, dressing and grooming
  • Help with meal preparation
  • Mobilisation
  • Complete domestic duties – including washing, ironing and vacuuming
  • Can transport and accompany you to medical appointments and outings
  • Collect prescriptions from your chemist

Arrange Our Services

At HSS we pride ourselves on providing a premium level of in home care to our clients. Our complete care management service is one of a kind. You or your family member can contact HSS to enquire or arrange HSS care via one of the contact methods listed below. We will then liaise with the doctor on your behalf if required.

Alternatively, your GP, hospital or specialist can arrange your in home care with HSS. You may be eligible to receive a rebate from your Private Health Fund. Enquire with HSS who can confirm your health fund eligibility.

Contact Us

Phone – 1800 854 300

Email – hss@hss.com.au





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