Home Care Packages – Home Support Services

Home Care Packages

“I chose HSS because the package they had to offer was well above the rest. Someone came out to visit me to talk through my options, the coordinators in the office are always friendly and helpful and the care I’ve received can’t be faulted.”  – Client Testimonial

Our Registered Nurse Case Coordinators will give you the ultimate peace of mind.

Finding help to stay safe, well and independent at home is a very personal issue.  Deciding when, how and what help will suit you the best is so important to achieving and maintaining your physical and emotional wellbeing.

The team behind your care is also vitally important.  Our care programs are overseen by Registered Nurses which means that should anything seem amiss with your health, a qualified Nurse is on hand to evaluate and manage the situation, ensuring you are getting the most appropriate care at all times.

Our experienced, caring team thrive on developing a partnership with people looking to remain independent and at home, working together to find ways of maintaining your independence, keeping you connected with your friends, family and community, and keeping you as healthy as possible.

What is a Home Care Package?

A Home Care Package provides you with an allocation of funds enabling you to arrange care services (and products) which will support you to remain independent and healthy at home.  A range of services are available, from cleaning and help around the house, to social support (getting you to and from your favourite activities), physiotherapy and nursing.

Why Choose HSS?

HSS have been helping people to stay in their home with the support that they need for over 25 years. We understand that many people prefer to stay in familiar surroundings with their own belongings and to remain a part of their community even if they are unable to manage in the same way.

By choosing HSS, not only will you receive the highest quality of care but you will be provided with your own Registered Nurse Case Coordinator.  Your Case Coordinator will be able to provide you with as much, or as little assistance as you wish, to coordinate your personalised care package.   They will spend time to understand your needs and will oversee all of your care.   You will also have access to telephone support from a Registered Nurse 24 hours a day.

As a part of your care, we will openly discuss the costs involved in receiving our services and will provide you with a budget and statement on a regular basis.

Services Provided

Your care needs are customised based on your goals and desired outcomes so anything is possible!

Here are some of the standard services we provide:

Personal Care

  • Assistance with showering, dressing and grooming
  • Assistance with meal preparation
  • Social support – someone to talk to or someone to share activities with
  • Transport to and from appointments and outings

In Home Help

  • Complete domestic duties including washing, ironing, vacuuming
  • Home maintenance and gardening
  • Home safety modifications

In Home Registered Nursing

  • Wound care
  • Continence support
  • Medication management
  • General health and wellbeing management

In Home Allied Health

  • Occupational Therapy – Home safety assessment to set up your home for safe living
  • Organising equipment and aides to ensure your safety
  • Physiotherapy for a personalised exercise program
  • Speech Therapy
  • Social work
  • Podiatry
  • Dietitian

Arrange Our Services

Please ring our Home Care Packages Team on 1800 854 300 for guidance on the process of accessing a package or to discuss what your goals you have in mind to enhance your physical and emotional wellbeing.

If you would prefer it, a member of your family, your GP, or the Aged Care Assessment Team can also be the people to make the contact with us.

We understand that deciding on a Home Care Package can be a big decision for you. Our staff are happy to talk to you initially on the phone, but can come out to your home to explain how we work in more detail if needed.