Healthcare Professionals | Home Support Services

Healthcare Professionals


The key to the quality of our service is our unique case management system that includes:

  • Communication and liaison with GPs, specialists, hospitals and allied health providers
  • Centralised coordination of care and community resources by Senior Case Managers
  • 24 hour a day telephone support for patients by these same Case Managers
  • Constant communication between our experienced Registered Nurses and our Case Managers

The goal of the HSS Case Management System is to:

  • Give doctors a high level of control over the care of their patients
  • Avoid hospitalisation or decrease patients length of stay in hospital
  • Decrease rates of hospital re-admission from a patient’s primary or secondary diagnosis
  • Shorten patient recovery time
  • Refer patient to community resources as appropriate

Services Provided

Our Programs

Hospital In The Home (HITH)

HSS are the experts in the provision of acute home care services, with over 25 years’ experience in the delivery of Hospital in the Home (HITH) programs. We are a recognised private sector outreach service provider, approved by the Commonwealth Department of Health and Ageing. Our experienced team provides acute home care services across a range of clinical areas and specialties to facilitate a seamless transition from hospital to home.

Services available under the HITH program include:

  • Acute/ Complex Nursing
  • Medication Management
  • Anticoagulant Therapy
  • Mental Health
  • Diabetes Management
  • Continence Management
  • Intravenous Therapy
  • General Nursing
  • IDC/SPC/PEG/Catheter Management Pain Management

Rehabilitation In The Home (RITH)

HSS Rehabilitation in the Home (RITH) program provides your patients with a viable alternative to short term hospital rehabilitation.  This program is available 7 days a week with the capacity to implement services immediately and support patients with a seamless transfer from the hospital to their home.

Home Care Packages

HSS is an approved Home Care Package provider (previously known as Aged Care Packages) in SA (Northern Metro) & QLD (Brisbane North & South, Gold Coast).

The objectives of the Home Care Packages Program are:

  • To assist people to remain living in the comfort of their own home for as long as possible
  • To enable clients to have choice and flexibility in the way that care and support is provided at home

Chronic Disease Management Program

HSS’ Chronic Disease Management Program (CDMP) is an innovative solution aimed at preventing the exacerbation of chronic disease through the utilisation of evidence based methodologies which target individual risk factors, and empower clients with the knowledge and skills to self manage their condition.

Mental Health Support

HSS’ Mental Health team work in collaboration with the members existing specialist, key workers or community support services to provide short and long term management plans, advice, cognitive behavioural therapy, clinical monitoring and carer support.

Platinum Care (Self Funded)

HSS Platinum service covers every aspect of care our clients would need to remain independent within their own home – from nursing care, health monitoring, occupational therapy and physiotherapy, to meal preparation, personal care, laundry, domestic duties and assisted outings.  All tailored to our clients needs and covering all levels of care including blocks of care, live-in care and 24 hour care.

Domestic Support

Additional supportive services for a broad range of domestic chores and home help (i.e. cleaning, shopping, laundry, meal preparation) can be provided by our team of friendly experienced carers. If your patient requires personal care i.e. showering assistance, the Allied Health team will work closely with our carers to create a plan of care.

Refer to Us